Legal

Accessibility

Last updated 9 November 2026

We want everyone to be able to use this website: to listen, to read the transcripts and to share their own family stories. This page explains how accessible the site is today, what we know still needs work, and how to tell us if something gets in your way.

Our aim

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We do not claim full AA yet, because of the known issues listed below.

What you can do on this site

Move around using a keyboard alone, with a clear outline showing where you are.
Use the “Skip to main content” link at the top of every page.
Zoom in to 200% and use the site on a small phone screen without scrolling sideways.
Read a transcript of each episode beside the video.
Use the Reading options button at the bottom left of the screen to change the text size, the space between letters, words and lines, the background, the font and the colours, or to reduce movement. Your choices stay on your own device and are never sent to us.
Ask your device to reduce motion, and the site will calm its animations.

Known issues

Episode transcripts are made automatically and may contain mistakes. We correct them when we find them, and we welcome corrections.
On a few pages the heading levels skip a step, which can make the page outline harder to follow with a screen reader.
Episode videos play through YouTube. YouTube’s own player controls and captions are outside our control.
The newsletter sign-up on our holding page comes from our email provider. Its email box has a hidden label rather than one you can see.

How we checked

On 9 November 2026 we tested the main pages (home, about, podcast, an episode page, archive, guides, books, your story, contact, newsletter and privacy) with the axe automated checker, a keyboard-only run and a check at 320 pixels wide. We have not yet tested the site with screen reader users. We will check again whenever the site changes in a big way, and at least once a year.

Tell us about a problem

If anything on this site is hard to use, or you need something in a different format such as large print, audio or plain text, please tell us. Email hello@ourlives-ourstories.com or use our contact form, and let us know the page and what went wrong. We will get back to you as soon as we can.

This statement was written on 9 November 2026 and last reviewed on 9 November 2026.